Hope for my jacket

The jacket I ordered on 23rd May has not arrived yet. Several mails to Evans Cycles, in England, where I ordered the swish new rain jacket had not led far. They sent me a tracking number. Some progress, but the UPS site showed the parcel had been sent promptly from England, and travelled to Bangkok airport. It was scanned in there two months ago. There was no sign of a departure scan. Was the package stuck on a shelf at the airport? Or had someone decided to use my jacket?
Today, I got an email in my junk box. There have been a lot of requests for me to join "friends" on Facebook, or messages leading me to ads for Viagra. So this message was nearly deleted. This is what it said...

"Sir,

Kindly note,we hv pkg in ur name kept fm long time bk many time contact to ur address but all time old women pick up 

call and reply iam alone no one. So we are unable to get ur proper working address for delivery.

Therefore, Pse contact us to our delivery person..."

I did, and they said they would deliver it to my wife's school tomorrow. There is just one possible problem. Ugyen will not be at school tomorrow, as she has to attend a puja (Buddhist ceremony) for her late nephew. That is another story.